Victorio Consulting

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Your Success Story is Our Success Story!

Business Owners and Family Teams:

“As a second generation Auto Dealer with four capable children I was determined to chart a different course for the third generation. Along with counseling from friends involved with family businesses, I stumbled across a firm who was recommended from my NADA 20 group. It was then that I first came in contact with Ricci Victorio some 18 plus years ago. Since then we have instituted “covenants of understanding” for both generations to adhere to. This became the first project we took on long ago with the family. It certainly became evident we were committed to communicating the “rules” of coexisting within the family business. Furthermore it became evident during this time how talented and caring Ricci was by facilitating as well as communicating to all involved. Keep in mind this first phase took place with my children who at the time were in high school and college. The expectations were made clear regarding required qualifications if they were interested in entering the family business and there was no pressure put on them to get involved. Our journey continued with a desire to tighten up our Estate Plan and Ricci was able to provide us with a like-minded professional who spent a year of planning with us. We culminated this exercise with a family meeting and communicated our strategies “transparently” to all 4 children and their spouses. Now, through Victorio Consulting, Ricci is still engaged in coaching my adult children and facilitating family meetings. She is very close to our immediate family and has earned our respect and admiration. We have 3 of our 4 children working and contributing to the family business. They have earned the respect of their peers and are not considered entitled in the least. We have been blessed to have Ricci as our confidant and friend for all these years.” -
L. G., President

“Ricci was, by far, the best at her work!”
S. S., Vice-Chairman, National Automobile Dealer

"One of the best meetings we have had in years due to Ricci's agenda and managing the process.  Process was collaborative, supportive and  covered all of the issues while allowing limited sidetracks, which were helpful and contained.  Also Ricci and Natalie had great suggestions, among other wonderful inputs. Looking forward to meetings in the future."
D.R., President, Wealth Management

“Ricci is a great asset, we used her in my Toyota dealership 2006-2008. Her techniques and training brought a tough group of real car guys together as a team and we did great things! The end result was 200% market share, triple green CSI, presidents award and huge service growth.” -
V. F., National Account Director

"I purchased a large book of business from my father and Ricci helped us with some very tough conversations over the course of 18 months. The transition is completed and I still use her from time to time on an ad-hoc basis. We used two consultants for the transition prior to Ricci (one came recommended by the H.O.) and they were both unsuccessful in their attempts to help us. What I liked about Ricci is she held us accountable and kept us on track and delivered what we asked her to deliver on - help us transition the business and maintain our relationship! She has a lot of experience working with financial advisors and that was one of the components that attracted me to her. Ricci is very good at what she does." -
A. S., Principal, Wealth Management

“Thanks to Ricci we have developed a positive attitude, we know better how to resolve conflict, and most of all we have learned to respect one another, our strengths and weaknesses. This has been most difficult. I am optimistic about my family dynamics, and the business.”
B.T., Vineyard & Winery owner

“Ricci is a great communicator, trainer, and facilitator. She can read people well and knows how to get people to work together. She gets results and is also fun to work with. If you need help with setting expectations, strategy, or help in a family business, Ricci would be a good choice.” –
D. D., Member Board of Advisors

“I have worked with Ricci Victorio several times over the years in many different areas of our company, from developing our management team, working with our sales department to setting up hiring processes. She always brings a professional and creative approach to problem solving and is a pleasure to work with.” –
J. B., Social Media Marketing

“My nonprofit hired Ricci to build our senior team's leadership dynamic, to facilitate our annual Board of Directors retreat, and to provide 1:1 coaching to every staff member. Each of these required different skill sets and great diplomacy - and she delivered in every case, thanks to her great combination of sensitivity, directness, and incredible personal warmth. Everybody likes Ricci, and she has a unique gift for helping everybody feel like their best self. I hope to have the opportunity to work with her again in future!” –
A. B., Director of Communications & Membership

“If you are facing the dual, and sometimes conflicting, challenges of creating a business legacy while providing fairly for family members, Ricci's advice and counsel is indispensable. The breadth and depth of Ricci's experience allows her to view such a project from multiple angles, leading to consensus building and problem solving, which ultimately gets the project done, and done right. I highly endorse Ricci Victorio and look forward to working with her again.” –
B. C., Client Services Coordinator

“As a former client of Ricci's, I witnessed her talented, integrative approach in offering grounded, intelligent and creative solutions to issues in our family company that were emotionally intense. She is one of those rare human beings who handles business with both a sharp mind and caring heart.” –
K. G., Teaching Artist

“Ricci Victorio is an excellent leader and visionary. Her skills are varied and she has the ability to work with many different ages from very young to very old. She is a wonderful listener and is able to coach her clients in productive ways providing them with strategic plans and communication techniques that help them become more productive and happy. If I had to sum up her skills in one word, I would say she is an innovator. I truly enjoy working with Ricci.” –
F. L., CEO

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